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Virtual Office & Receptionist Services Indonesia

Overview

Virtual Receptionist service provides a flexible solution for companies, startups, and professionals to have an official office address complete with professional receptionist services and administrative support without the need to rent a physical office space.

Business Hub Asia provides clients with access to a business address in a strategic commercial zone, mail and document handling facilities, a dedicated phone number, and a professional receptionist who can answer calls on behalf of your company. Business Hub Asia ensures that every client gets the personalized service they need, from handling incoming packages, scheduling appointments, to redirecting phone calls.

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Key Features

Prestigious Business Address

Strategic office address in a commercial zone that can be used for business legality.

Professional Receptionist Service

Professional receptionist to answer phones, receive packages, and organize communications.

Mail Handling & Forwarding

Handling of important mail and documents with delivery options to your address.

Call Answering & Forwarding

Dedicated phone number with professional answer service and call forwarding.

Meeting Room Access

Meeting room access upon request or selected package.

Minimum Requirements

Company Documents or Owner Identity

Company deed, SK Kemenkumham, NPWP, NIB; or personal ID if individual business

Representative's Identity

KTP (for Indonesian citizen) or passport (for foreigner)

Rental Agreement

Signed Virtual Office service rental agreement

Service Package

Selection of service package (e.g., address only, receptionist, call handling)

Process and Timeline

1

Package Selection & Document Verification

Consultation of VO & receptionist needs, including preparing documents, such as Company legality & identity check. Estimated time: 1-2 working days.

2

Contract Signing

Service agreement & package payment. Estimated time: 1-2 working days.

3

Service Activation

Business address, phone number, and a receptionist ready to use. Estimated time: 1-2 working days.

*The total estimated time to establish a VO and receptionist in Indonesia is up to 6 working days.

Important Consideration

  • A Virtual Office address is only valid if it is located in a commercial zone recognized by the local government.
  • Not all business sectors can use VO as an operational address (e.g. manufacturing industry).
  • Reception service can be customized according to language (Indonesian/English).
  • The VO package does not include a business license; however, it can be used as an address for the NIB application.
  • Meeting rooms are only available by package or separate appointment.

Frequently Asked Questions

Are there any business sector restrictions for using VO?

Yes, there are. Based on KLBI, High-risk sectors or those that require physical facilities are usually not allowed.

Can the receptionist handle bilingual calls?

Yes, there is a bilingual receptionist option (Indonesian & English).

Does VO provide meeting rooms?

Yes, meeting rooms are available as per the package or booking separately.

Does this service include call forwarding?

Yes, calls can be directed to your number.

Can this service be used for foreign companies (PT PMA)?

Yes, as long as the company has legal status in Indonesia.

Comprehensive Support to Keep Your Business Running Smoothly

From operations to local compliance, our support services are designed to help your business grow sustainably in Indonesia.

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