IMEI Registration in Indonesia
Overview
Business Hub Asia offers IMEI registration services to help businesses register their mobile electronic devices (such as cell phones, tablets, smartwatches, modems, etc.) with Indonesia’s Central Equipment Identity Register (CEIR). This process ensures that the devices can be legally used on Indonesian mobile networks, complying with regulations from the Ministry of Industry and Customs.
Get Expert HelpKey Features
IMEI Registration Category & Eligibility Consultation
Initial assessment of device type and ownership status (personal item, trade import, or technical test) to determine the appropriate registration scheme.
IMEI Registration for Commercial Imports
Assistance for companies importing large quantities, including applying for Product Registration Mark (TPP) and Import Certificate (ICC) from the Ministry of Industry.
Registration Assistance in CEIR / SIBINA
Data entry into the SIBINA system for IMEI synchronization with Indonesian mobile operators, so that the device can be connected to the network.
Legality and Regulatory Compliance
Compliant with regulations from the Ministers of Communication and Information, Industry, and the Directorate General of Customs and Excise.
Minimum Requirements
Device Information
Complete device information: brand, model, type, IMEI number, and specifications
Proof of Ownership
Invoice or proof of purchase (for personal items)
Business Legality
NPWP and company legality (for commercial imports)
Shipping Documents
Shipping documents (AWB, manifest, and others if via expedition)
OSS/SIBINA Access
OSS account/access to SIBINA portal (we can help if you don't have one)
Business Sectors requiring IMEI Permit
Importers and distributors of mobile devices (mobile phones, tablets, wearables)
Technology companies or device test operators (testing units)
Online sellers who bring in products from abroad
Individuals bringing in personal devices from overseas
Startups or companies that distribute devices to employees
Process and Timeline
1
Document Preparation
Gather required information, including device type, number of units, ownership status, purpose of use, device specifications, purchase invoice, NIB, and NPWP for IMEI registration. Estimated Time: 1-2 working day.
2
Submission of TPP (Product Registration Mark)
Registering the device to the Ministry of Industry’s e-Smart system to obtain a TPP as a requirement for IMEI registration. Estimated Time: 5-7 working days.
3
Submitting ICC (International Mobile Equipment Identity Control Certificate)
Submitting an ICC as proof that the device has met the technical and administrative requirements for distribution in Indonesia. Estimated Time: 5-7 working days.
4
IMEI registration to CEIR (Central Equipment Identity Register)
Registering the IMEI of the device with CEIR through a system integrated with mobile operators in Indonesia. Estimated Time: 3-5 working days.
5
IMEI Activation and Confirmation
Once verification finishes, confirm the device’s IMEI is registered and active on Indonesia’s mobile network. Estimated Time: 1-2 working days.
*The total estimated time of IMEI registration process is around 1-3 weeks, depending on the completeness of the documents and the response from Customs.
Important Consideration
- Unregistered IMEI devices will be blocked from all mobile networks in Indonesia.
- IMEI registration is mandatory before a device is used, especially for imported or foreign goods.
- IMEI registration requires official device certification or adherence to the regulatory scheme.
- There are differences in the process between registration for companies and individuals.
Frequently Asked Questions
What is IMEI and why should it be registered?
IMEI (International Mobile Equipment Identity) is the unique identity of a mobile device. The Indonesian government requires IMEI registration so that devices can be used on local operator networks and to prevent the circulation of illegal goods within the territory of the Republic of Indonesia.
Who is required to register the IMEI?
All users of mobile devices brought in from abroad, as well as device importers and distributors, are required to register the IMEI as required.
How do I register the IMEI of personal items?
Registration can be done through the Customs portal or upon arrival at the airport, by presenting the purchase document and device specifications.
Do devices purchased from overseas online have to be registered?
Yes. If the device does not yet have a registered IMEI in Indonesia’s CEIR system, it must still go through the registration process to avoid being blocked.
Can one person register more than one device?
For the personal category, the government usually limits a maximum of two devices per person per year.
How is the IMEI registration process for companies?
To register IMEI numbers, companies must first obtain TPP and SKI through the OSS or the Ministry of Industry systems. Following this, they should coordinate with Customs for the import process and ensure the IMEI data is synchronized with the CEIR system.
What happens if the IMEI is not registered?
In Indonesia, devices without proper IMEI registration will be blocked from accessing the local mobile operator network and will only be capable of accessing Wi-Fi connectivity.
Register Your Products with Confidence
Navigate the complex product registration process for food, cosmetics, health, and other regulated products efficiently and compliantly.